MISSED POINTS FORM

PDQ Rewards FAQs

  • We are not able to award PDQ Rewards Points on discounts received, purchases of gift cards, taxes, or delivery fees.

    For this reason, the total points you earn may be a little different than the receipt total.

  • If your missed transaction request is approved, your points will be added to your PDQ Rewards account within 72 hours.

  • If you no longer have your receipt or are unable to read your read it, we will not be able to provide points credit for a missed transaction.

  • Approved requests apply to a limited number of transactions per PDQ Rewards account to make sure you get your MyPDQ Points!

    For security purposes, we are unable to publish the number of Missed Points per PDQ Rewards Accounts.

    If you exceed the maximum number of transaction requests, you will encounter an error.

  • Orders made directly through third-party food delivery platforms (e.g. DoorDash, Postmates, UberEats) are not eligible for our loyalty program.

    Our system is unable to process transactions placed outside of our first-party platforms.